POLICIES
Privacy Policy
This Privacy Policy explains how Skubot LLC, doing business through Ocuviz, collects, uses, shares, and protects information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
Please read this policy carefully. By using this website or providing information to us, you acknowledge the practices described here.
Effective date and company information
Effective Date: March 31, 2026
This Privacy Policy applies to information collected by Skubot LLC through Ocuviz, including through our website, customer accounts, checkout process, customer support interactions, and related services.
Information we collect
Depending on how you interact with the site, we may collect the following categories of information:
- Contact information, such as name, email address, phone number, company name, and billing or shipping address
- Account information, such as login details, account preferences, and order history
- Transaction information, such as products ordered, subscription details, payment status, renewal status, and related purchase records
- Support communications, such as messages, inquiries, and troubleshooting information you send to us
- Device and usage information, such as browser type, device type, IP address, pages viewed, referring URLs, and site interaction data
- Cookie and similar technology data, where used for site functionality and performance
We do not intentionally collect more information than is reasonably necessary for the purposes described in this policy.
How we use information
We may use collected information to:
- Provide and operate the website and related services
- Process orders, subscriptions, renewals, returns, and refunds
- Create and manage customer accounts
- Provide customer support and respond to inquiries
- Communicate about orders, renewals, service updates, and policy changes
- Improve website performance, usability, and customer experience
- Detect, prevent, and address fraud, misuse, security incidents, or technical problems
- Comply with legal obligations and enforce our terms, policies, and agreements
Payment processing
We do not store full payment card information directly on our website unless expressly stated otherwise. Payments are processed through EBizCharge, which collects and processes payment information in accordance with its own privacy and security practices.
We may retain limited transaction-related information, such as payment status, billing details, subscription status, and the last four digits of a card where made available by the payment processor.
Cookies, analytics, and similar technologies
We may use cookies and similar technologies to support website functionality, maintain account and cart activity, and support site performance.
- Essential cookies used for core website and checkout functionality
- Account and session cookies used to maintain login state and cart activity
- Security-related technologies used to help detect abuse, spam, or unauthorized access
We do not currently use website analytics or advertising tracking tools.
If we enable analytics in the future, we may use a privacy-focused analytics platform such as Umami to better understand website usage and improve site performance.
You can usually control cookies through your browser settings. Disabling certain cookies may affect site functionality.
When we share information
We may share information only as reasonably necessary for business operations, including with:
- Payment processors and billing providers, including EBizCharge
- Hosting, infrastructure, and website service providers, including AWS
- Transactional email providers, including Amazon SES
- Service providers supporting WooCommerce, the Skubot application, ERP systems, security, fraud prevention, or technical operations
- Professional advisors, auditors, legal counsel, or insurers, where appropriate
- Government authorities or other parties when required by law or to protect rights, safety, or property
We do not sell personal information in the ordinary meaning of the word unless expressly stated otherwise.
Data retention
We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.
Retention periods may vary depending on the type of information involved, the nature of the customer relationship, and applicable legal, tax, accounting, or operational requirements. Current retention periods: [RETENTION_PERIODS]
Data security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
This website and related services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
Your choices and privacy rights
Account and communication choices
You may update certain account information through your account, where available. You may also contact us to update or correct your information.
Marketing communications
We do not currently use an email marketing platform. If we send marketing communications in the future, you will be able to opt out using the unsubscribe method provided in those communications or by contacting us directly.
Privacy rights requests
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or additional information about your personal information. To submit a privacy-related request, contact us at privacy@ocuviz.com.
We may need to verify your identity and legal authority before fulfilling certain requests.
California privacy notice
If you are a California resident, you may have privacy rights under applicable California law, including rights related to knowing what categories of personal information are collected, how they are used and shared, requesting deletion or correction in certain circumstances, and requesting additional information about our privacy practices.
- Categories of information collected are described above in “Information we collect”
- Purposes for collection and use are described above in “How we use information”
- Sharing practices are described above in “When we share information”
If applicable law requires a separate notice at collection or additional California-specific disclosures, those notices may be provided at or before the point of collection or elsewhere on this site.
Browser privacy signals
Some browsers offer privacy signals such as “Do Not Track.” Because there is not a universally accepted standard for how to interpret legacy Do Not Track signals, our website does not currently respond to them in a standardized way.
We do not currently use advertising or cross-site tracking technologies intended to sell or share personal information. If we implement any activity that requires recognition of a browser-based opt-out preference signal under applicable law, such as Global Privacy Control, we will honor those signals to the extent required for the applicable data processing activity.
Third-party links and services
Our website may contain links to third-party websites, services, or tools that are not operated by Skubot LLC. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date where appropriate. Continued use of the website after changes become effective constitutes acknowledgment of the updated policy.
Contact us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Skubot LLC
50 Gibbes Street
Charleston, SC 29401
privacy@ocuviz.com
Please include enough information for us to respond to your request efficiently.
Questions about privacy or website data practices?
If you need more information about how information is collected, used, or shared through this website, please contact us.